Privacy Policy

WHAT DOES COMMERCIAL BANK DO WITH YOUR PERSONAL INFORMATION?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Overdraft history
  • Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Commercial Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information * Does CB share? * Can you limit this sharing?

For our everyday business purposes -
such as to process your transactions, maintain your * YES * NO
account(s), respond to court orders and legal
investigations, or report to credit bureaus
 
For our marketing purposes -
to offer our products and services to you * YES * NO
 
For joint marketing with other financial companies * NO * WE DON'T SHARE

For our affiliates' everyday business purposes -
information about your transactions and experiences * NO * WE DON'T SHARE

 For our affiliates' everyday business purposes -
information about your creditworthiness * NO * WE DON'T SHARE

For nonaffiliates to market to you * NO *WE DON'T SHARE
 
(Questions? Call 423-869-5151)
 

What We Do:


How does Commercial Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Commercial Bank collect my personal information?
We collect your personal information, for example, when you:
  • Open an account
  • Apply for a loan
  • Use your credit or debit card
  • Make deposits or withdrawals from your account
  • Make a wire transfer
Why can't I limit all sharing? 
Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
 
Definitions
Affiliates - Companies related by common ownership or control. They can be financial and non-financial companies. Commercial Bank does not share with our affiliates.

Nonaffiliates - Companies not related by common ownership or control. They can be financial and non-financial companies. Commercial Bank does not share with nonaffiliates so they can market to you.

Joint Marketing - A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Commercial Bank doesn't jointly market.

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For Vermont Customers. We will not share personal information with nonaffiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.