Skip to content

Coronavirus Response

MARCH 27, 2020

RE: Commercial Bank Coronavirus Response

Dear Customers,

While we are in unprecedented times, our customers can rest assured their money will remain safe and accessible even in the midst of the coronavirus outbreak in this country. The health and safety of our employees, customers, and their families is important to us. 

Beginning Monday, March 30, our branch lobbies will be temporarily closed.

Please use our drive-thru teller lanes, where most of your banking needs can be accomodated. If you need to open an account, apply for credit, or for other situations that require a lobby visit, please call your local branch to schedule an appointment.

If you have not already done so, we encourage you to enroll in our digital banking services. With online banking, text banking, and Dial-A-Bank telephone banking, you will be able to check your balance, transfer funds, pay bills, deposit checks remotely, get information about past transactions, and more. Click here to learn more.

If you need assistance or would like more information, please call your local branch or Customer Support at (423)869-5151.

Our ATMs will also remain available to access funds and check your balance.

We will continue to monitor the coronavirus pandemic and follow guidance from state and federal agencies. Please check back here and follow us on social media for updates and current information. 

 

Sincerely,

Commercial Bank