Here are some common questions (along with answers) about our mobile deposit feature. If you don't find the answer you're looking for here, feel free to contact us.
What checks can I deposit?
You may deposit any check made payable to you that is drawn on a U.S. bank. You cannot remotely deposit money orders or travelers checks.
What limits are there?
You may deposit up to 10 items totaling $5,000 on a single day, and up to 25 items totaling $25,000 in any calendar month.
How should I endorse the checks?
Endorse the check as it is made payable to and write “For Mobile Deposit Only Commercial Bank” below your signature.
When will deposited items become available?
Deposits made before 5 p.m. on a business day will normally be available the next business day.
How will I know a deposit was received?
You will receive a confirmation email stating the status of your deposit. Additionally, within the Mobile App, previous deposits from the last 5 days will be listed.
What do I do with the checks I have deposited?
Securely keep checks for at least 7 days. Make sure your deposit has been credited to your account, then destroy the check. Do not dispose of intact checks in trash. Shredding is recommended to avoid fraud or other mishandling.